Privacy Policy

This document refers to the protection of individuals with regard to the processing of personal data and the free movement of these data and is fully regulated by Portuguese law.
Lisbon Tuk Tours, Lda makes the commitment of protecting the privacy of personal data provided by its clients within the services provided by it and guarantees that they will be processed according to the law and regularly updated.

Purposes of the processing

The purpose of this procedure is to permit the service provision by Lisbon Tuk Tours, Lda, as intended by the client, as well as the independent management of the latter. For that purpose, the client should register as a user and create a profile.

The processing of the data by Lisbon Tuk Tours, Lda will comply with all the legal standards applicable, specifically in compliance with the fiscal and accounting obligations that are in effect over it.
The purpose of this processing also refers to the collection, storage and organization of personal client data with the purpose of executing statistical evaluations in anonymous form. These evaluations will not allow the identification of the client and only aims at ascertaining the quality of the services provided by Lisbon Tuk Tours, Lda.

Processing Procedures

The personal client data will be processed by electronic means and in an automatic way.

Communication and Distribution of Common Personal Data

The common personal data (of not sensitive nature) may be communicated by Lisbon Tuk Tours, Lda
To people and companies that provide legal, fiscal, financial and accounting advice to Lisbon Tuk Tours, Lda
Institutions, entities and/or authorities to whom the data should be transmitted in line with it statutory and/or legal notions;
Business partners of Lisbon Tuk Tours, Lda, but only if the client gives his explicit consent.

Optional or Obligatory Consent

If the client does not provide his personal data, the subscribed services might not be activated, being a decision of Lisbon Tuk Tours, Lda.
The consent of the client is optional for the reception of unsolicited commercial messages. These have to be immediately and unequivocally identified as such and bear the indication that the recipient of the message might refuse to receive messages with this content in the future.
If the client chooses not to give his explicit consent to the processing of his personal data for commercial purposes when asked for this purpose, this refusal will not have any consequences regarding the service provided by Lisbon Tuk Tours, Lda.

Data Controller and Data Processor

The responsible for the data handling is: Lisbon Tuk Tours, Lda, with headquarter in Lisbon

Data Storage and Security Measures

The data will be stored for the time defined by laws and applicable regulations, on the servers of Lisbon Tuk Tours, Lda. In any case, your data will be stored strictly for the time necessary to perform the purposes mentioned before, which corresponds to the terms of the contractual relation between Lisbon Tuk Tours, Lda and the client. Your data will be deleted as soon as you stop to use the services, except if the maintenance of the same is strictly necessary for the fulfillment of legal, financial, fiscal and accounting obligations, after ceasing the usage of the service by the client. As soon as these obligations are fulfilled, your data will be eliminated. We also inform that these data will be collected, handled and maintained in total conformity with the legal provisions.

Contact:

For any information, in order to exercise the rights provided in the law, per the above referenced terms, the client may write to:
 e-mail to the address: reservas@lisbon-tuk-tours.com

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RNAAT 139/2015
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